Shipping policy

1. SHIPPING LOCATIONS
We ship to all addresses within the United States, including Alaska and Hawaii. International shipping is not available at this time.

2. PROCESSING TIME
Orders are processed within 2-3 business days. Processing does not include weekends or holidays.

3. SHIPPING METHODS
We offer USPS and UPS shipping options. Delivery times vary based on the selected method and destination.

4. TRACKING
You will receive a tracking number via email once your order ships. Please allow 1-2 business days for tracking information to update.

5. DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

6. LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, contact us immediately at info@aurivamain.com with photos and tracking information. We will work with the carrier to resolve the issue.

CONTACT INFORMATION
Email: info@aurivamain.com 

Address: 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801